4 YEAR
battery warranty
Designed and developed by our engineers, O2feel batteries are among the most efficient on the market. We harness the very best cutting-edge technology: lithium-ion, autonomy management software, latest-generation cells.
Why produce our own batteries?
By controlling their design, we can make them more user-friendly, stylish, easy to integrate and discreet.
To guarantee reliability and performance, O2feel batteries are tested and certified by Shimano.
WARRANTY
4 year
At O2feel, we have complete control over the life cycle of our batteries by producing, repairing and recycling them.
This expertise means we can guarantee our batteries for 4 years. We are unique on the market in offering this service.
O2feel e-bike warranty periods:
- Frame: 5 years
- Electrical components (excluding wearing parts): 2 years
- Mechanical components (excluding wearing parts): 2 years
To activate your 4-year warranty, all you need to do is simply fill in the form below.
It is possible to subscribe to this warranty service within 30 days of purchase from 1 January 2023.
O2feel reserves the right to ask for proof of purchase of the O2feel bike.
QUESTION
about my registration
Please fill in the “Battery serial number” field with the 2x 14-characters numbers separated by a “/”.
Example: DP10LAM5985263 / DPLAN2536984
This is not possible.
The 4-year warranty is personal and allocated to the person who owns the bike and its battery(ies).
The form cannot be changed directly on the site.
Contact the following e-mail address: [email protected] with the information you wish to change in order to make a request.
We will process your request as soon as possible and you will receive an e-mail once the change has been made.